Elephant Hills Hotel

FAQs The Elephant Hills Hotel

Agents Rates
Travel companies requiring STO rates should please contact Faith.Mwale@africansunhotels.com

Check in and check out times
Check in time 14:00
Check out time: 10:00

Child Policy
The Elephant Hills Resort child policy can be found here

Credit Cards
Visa, MasterCard and American Express can be used at The Elephan Hills Hotel

Electrical sockets
International - Square pin - Type G 220V as well as round plug.
Adaptors are available on request from reception; subject to availability.

Lost items
If you have lost an item during your stay The Elephant Hills Hotel please contact housekeeping at exehk@ehr.africansun.co.zw

Reconfirmation of existing bookings
We are not able to reconfirm bookings made with online websites such as Booking.com or Expedia, as this is done via a third party distribution channel that we do not have access to. 

Shuttle
The shuttle to Victoria Falls town and rainforest entrance runs every hours on the hour from 09:00 to 17:00

Wifi
Complimentary wifi is available to guests in the rooms and public areas of the hotel