FAQs The Elephant Hills Hotel
Agents Rates
Travel companies requiring STO rates should please contact Faith.Mwale@africansunhotels.com
Check in and check out times
Check in time 14:00
Check out time: 10:00
Child Policy
The Elephant Hills Resort child policy can be found here
Credit Cards
Visa, MasterCard and American Express can be used at The Elephant Hills Resort
Electrical sockets
International – Square pin – Type G 220V as well as round plug.
Adaptors are available on request from reception; subject to availability.
Lost items
If you have lost an item during your stay The Elephant Hills Hotel please contact housekeeping at exehk@ehr.africansun.co.zw
Reconfirmation of existing bookings
We are not able to reconfirm bookings made with online websites such as Booking.com or Expedia, as this is done via a third party distribution channel that we do not have access to.
Elephant Hills shuttle
The shuttle from The Elephant Hills hotel to Victoria Falls town and rainforest entrance runs every hour on the hour from 09:00 to 21:00
