FAQs The Elephant Hills Hotel

Agents Rates

Travel companies requiring STO rates should please contact Faith.Mwale@africansunhotels.com

Check in and check out times

Check in time 14:00

Check out time: 10:00

Child Policy

The Elephant Hills Resort child policy can be found here

Credit Cards

Visa, MasterCard and American Express can be used at The Elephant Hills Resort

Electrical sockets

International – Square pin – Type G 220V as well as round plug.
Adaptors are available on request from reception; subject to availability.

Lost items

If you have lost an item during your stay The Elephant Hills Hotel please contact housekeeping at exehk@ehr.africansun.co.zw

Reconfirmation of existing bookings

We are not able to reconfirm bookings made with online websites such as Booking.com or Expedia, as this is done via a third party distribution channel that we do not have access to.

Elephant Hills shuttle

The shuttle from The Elephant Hills hotel to Victoria Falls town and rainforest entrance runs every hour on the hour from 09:00 to 21:00

Scroll to Top